❓ Frequently asked questions – pairversion
Certified photo verification
Below are the accepted formats for certified photo verification depending on the profile type.
Single verification
Applies to men, women, transvestites, and trans members registered alone. Only one person must clearly appear in the verification image in order to validate the profile.
Double verification
Applies to couples, male couples, and female couples. Both people must clearly appear in the verification image in order to validate the profile.
Webcam verification guidelines
The following rules help properly validate the profile shown on the site during webcam verification.
Single verification
For single-person profiles (men, women, transvestites, trans), the person being verified must appear alone on webcam at the time of validation.
- The person must be alone on screen during the verification.
- The face must be clearly visible to allow profile validation.
- The verification must match the profile type displayed on the account.
Double verification
For double profiles (couple, male couple, female couple), both people must be present and visible on webcam at the time of validation.
- Both people must be visible on screen at the same time.
- The presence of only one person does not allow validation of a couple profile.
- The verification must faithfully represent both people from the profile being approved.
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